Attention CMHA members.
We will be crediting everyone’s RAMP account in the coming days. Registration refunds will be 70% of the program fee for the division you registered in, less the $50 nonrefundable admin fee. You will have the choice to leave your credit on your Ramp account and this will can be applied to next season’s registration or we can refund by either etransfer or refund back to the credit card you originally used. We encourage our members who will be returning to leave your credit on your ramp account for next season as bank charges and credit card fees for transactions will add costs to the association. Etransfer will be the preferred method of refunding for those requiring it. You must notify our administrator, Laurie Lakeman, if you would like your refund in the form of etransfer or credited to your credit card. If you choose to leave your credit on your ramp account, you DO NOT NEED to contact our administrator. We hope to have all credits completed in the ramp accounts by Feb 22. At that time, you can log into your account to see your credit balance. Your credit balance in the RAMP account will depend on the amount of fees originally paid (ie.whether fees were paid in full or there was only partial payment).
Q: Will my credit automatically be applied to next season’s fees?
A: Yes, the credit amount will fully carry over to next season.
Q: Can I get a refund instead?
A: Yes, we can refund players if necessary. Etransfer is the preferred method. Anyone requiring a refund must email Laurie Lakeman:firstname.lastname@example.org You must provide the name and appropriate email address to be refunded to.
Q: Is etransfer the only method of refund?
A: Etransfer is preferred, however we can refund the original credit card if it is still valid or we can issue a cheque.
Q: What if I received funding for some fees?
A: All players receiving funding will be looked at on a case-by-case basis and the respective sponsors will be reimbursed anything owed back to them.
Q: My child is finished hockey (i.e. 3rd year U18 players)
A: All 3rd year U18 players will receive. Etransfer is the preferred method and families will be contacted directly will receive refunds.
Q: We were required to pay a team cash call; how do we get this refunded?
A: Please contact your team manager regarding this as this is outside CMH registration fee refunds.
Q: If I paid the $150 volunteer bond, will this be refunded fully.
A: Yes, this amount will be added on to the credited amount.
RAMP registration Instructions